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Eddie Coronado

How I think

The job title tells you where I sat. This page tells you what I believe.

Four working principles I keep coming back to — earned across recruiting, global mobility, mobility program design, and enterprise performance work.

  1. 01

    Expand capability, not activity

    Talent management is not a collection of annual exercises. Performance, succession, mobility, leadership development, and workforce planning should help an organization do something it could not do as well before. If a program can't answer that question, we're just running a calendar.

  2. 02

    Clarity creates movement

    People often look resistant when they are actually unclear — about the goal, the decision, their role, or what happens next. Most of my job is making complexity understandable enough for people to move.

  3. 03

    Design for the manager who has twelve other priorities

    If a talent process only works when HR is in the room explaining it, it is not finished. Tools, language, and workflows should help managers make stronger decisions inside the reality of their day-to-day work.

  4. 04

    Relationships are infrastructure

    Trust is not a soft extra. It determines the speed at which people share information, challenge assumptions, make decisions, and move together. Every talent system I've built runs on it.

Eddie facilitating a workshop with a small group in a light-filled room.

A working method

Listen. Clarify. Connect. Build. Learn.

It looks orderly written down. Real organizations remain stubbornly committed to being made of human beings, so the method is designed to loop.

  1. 01

    Listen

    Understand the business reality and the human experience.

  2. 02

    Clarify

    Name the capability, decision, or behavior that must change.

  3. 03

    Connect

    Align people, systems, incentives, and information.

  4. 04

    Build

    Create the simplest useful solution and test it in context.

  5. 05

    Learn

    Measure what changed, gather the story behind the data, and improve.